Quality Management System

IBN SINA PHARMACY LLC (ISP) become only the second company in the Pharmaceutical sector in the Sultanate of Oman to be certified to the ISO 9001-2000 by BUREAU VERITAS Certification in the year 2003.

The scope of certification covered all the ISP process and continued for all subsequent standard upgrades which includes latest standard ISO 9001-2015.

Our Vision & Mission

At ISP quality is built into every product which we deliver to customer. We accentuate on building a quality culture with our service to customer with in the Sultanate of Oman.

We ensure compliance and strict adherence to quality management system, Legal, Regulatory statutory and other applicable standards, proactive identification of potential risk & opportunities, prevent or reduce undesired effects & strive for continual improvement.

Our Quality Policy

“At Ibn Sina Pharmacy LLC, we pursue sustainable growth for achieving consistent results. We are committed to provide quality products & services in the Healthcare and FMCG businesses in Government and Private Sector within territory of Sultanate of Oman. We are dedicated to derive high levels of Customer Satisfaction and Continuous Improvement in Quality Management System.”

ISP will ensure that periodically quality policy is reviewed, made available to interested parties and amended as appropriate in line to organizational objectives, quality management requirements and business needs